Administrative Features

• Easy-to-use web browser access allows front desk staff to assign billing classes and run guest inquiry reports from any workstation.
• Network compatibility allows multiple users access to the system from any workstation.

Alarms and Notifications

• Alarms alert property personnel if the PBX or PMS are experiencing issues.
• In the event of a PMS failure, records are stored and the posted automatically when the PMS resumes operation.

Billing Features

• Separate billing classes are available for both guests and staff providing up to 10 different types of costing—all of which allows you to design custom billing for different class types.
• Rate table subscription service ensures proper costing of calls with current area codes, exchanges and rates.
• Authorization code tracking to post calls made from any phone throughout the property.
• Multiple taxing methodologies supported to allow for compound taxes, and ensure you accurately recover telecom taxes.
• Easily handles the most complex metropolitan area pricing plans, and allows special costing to specific prefixes like tollfree, 900, and 976.
• Sets threshold limits by charging a flat-fee for a period of time, then per-minute billing thereafter. This helps curb abuse of long modem calls.

PMS Support

The XETA Technologies call accounting is compatible with all major PMS systems. In the event you have a PMS not supported by the call accounting system, Innovation will work with you to provide a solution.