Case Studies Get valuable insight from our end-users about how ComXchange can optimize your property's guest experience, boost staff productivity, and reduce operating costs. | Testimonials Christopher Czerlinsky, Starwood Hotels"Our Innovation Elite voice mail provides the solution our property needed. It's easy to use and has the most comprehensive hospitality features of any voice mail I've seen. The installation, our guests' experiences, and the effect on our bottom line have all been extremely positive. We also appreciate the higher level of customer service that Private Line and InnConnect provide to all our VIP guests; it sets us apart from the competition." Linda Stigler, Telecom Manager, Winegardner & Hammons, Inc."InnLine is a perfect fit for the lodging industry." Jacque Levins, Resident Manager, Holiday Inn Select, Orlando, Florida"InnLine has greatly reduced the call volume at the front desk. In fact, the number of calls to the front desk are so much fewer with InnLine, we have basically been able to eliminate one front desk person per shift. Guests expect voice mail today, and I can't imagine being without our InnLine system. From an operational standpoint, InnLine is without a doubt the best investment we have ever made." Bobby Bustamante, General Manager, Best Western Sunrise Hotel, San Pedro, CA"Your voice mail system really cuts down the time we have to spend answering hotel calls. Our guests enjoy and prefer the voice mail to getting hand-written messages, because it's more private and personal. Your voice mail is truly an excellent amenity. The reports are also very helpful-without them, we'd be lost!" David Phaneuf, General Manager, Comfort Suites, Madison, Wisconsin"It seems like the system was designed just for us. We've been impressed with InnLine's ability to meet our needs. With all it can do, it seems like the system was designed just for us. We've greatly reduced our staff time spent handling messages and the guests love the convenience. The service and support are excellent. I can recommend it without hesitation." Judy Hailey, General Manager, Hampton Inn, Santa Clarita, California"Guests find InnLine very user-friendly and they appreciate the security of getting their own calls. It saves us tremendous staff time, allowing us to allocate those resources where they can be more productive. Support has been immediate and terrific. The InnLine service staff has been very attentive to all of our needs-even on weekends!" Hany Sabongy, General Manager, Best Western Gateway Hotel, Santa Monica, CA"Our Innovation voice mail system is great-it's never gone down! Our employees like the system because it's easy to use." |