ComXchange Features


 
 

Feature List

  • Analog handset support with MWI and CLID
  • Attendant Console: Message Waiting Counts; Line status; Sort by active, available,
  • Extension, Name, Room; Parked Calls; Release Call; Originate Call)
  • Authentication for SIP extensions
  • Auto Answer (phone dependent)
  • Automated Attendant (AA)/Interactive Voice Response (IVR): Company Operator Access (dial 0), Directory dial-by-name, Multi-level Menus, Speech Enabled (Jan. 2008)
  • Automatic Route Selection
  • Call Detail Records (CDR) and Station Message Detail Record (SMDR): AMA Flags, Account Codes
  • Call Forward: On Busy, On No Answer
  • Call Monitoring
  • Call Parking
  • Call Queuing
  • Call Recording
  • Call Routing (DID & ANI)
  • Call Waiting
  • Caller ID
  • Conference Bridging
  • Date & Time Automatically Synchronizedfor all handsets to atomic clock (w/proper equipment)
  • Direct Inward System Access
  • Distinctive Ring (handset dependent)
  • Do Not Disturb (DND)
  • Backup and Restore at system database
  • E911 - notify staff via phone, e-mail or GUI
  • Email Alarms
  • Enhanced Housekeeping Status and Reporting
  • Flexible Extension Logic
  • Hold
  • Hot Line/PLAR (phone dependent)
  • Hunt Groups
  • Intercom/overhead paging
  • Java GUI Interface
  • Linux Operating System (OS)
  • Local and Remote Extensions and/or Agents
  • Music On Hold
  • Music On Transfer
  • Number Translations (ANI or DNIS)
  • PMS: Check-in/Check-out, Populate Names Directory, Room Status with ID, Room Changes, Suite Services
  • Pickup Groups
  • Remote Call Pickup
  • Remote Office Support
  • Roaming Extensions
  • Streaming Media (on hold announcements)
  • Transfer: Blind, Supervised
  • Conferencing
  • Trunking
  • VoIP Gateways
  • Voice Mail: Visual Indicator for Message Waiting, Stutter Dial tone for Message Waiting, Copy Voice Mail to email, Voice Mail Groups, Message Envelope
  • Voice-over IP: Allows for integration of physically separate
  • Installations, Uses commonly deployed data connections, Allows a unified dial-plan across multiple offices

In an effort to continually improve our products, Innovation Technologies Worldwide, Inc. reserves the right to change features and specifications without notice.