InnCharge Features
IMPROVE THE GUEST EXPERIENCE
- Prevent Billing Errors
- Increase guest loyalty with 9 tiers of VIP billing
FLEXIBLE CALL PRICING GENERATES REVENUE
- Bill using the system’s V&H rate tables or create a flat rate billing structure for long distance calls
- Supports threshold type billing (e.g., Bill $1.00 for the first 20 minutes and 5 cents for every minute thereafter)
- Separate billing classes for guests and staff allows for custom billing
- Multiple taxing methodologies with full support for compound taxes
- Handles the most complex metropolitan area pricing plans
- Allows special costing to toll-free numbers, 900 and 976 type numbers
EASY IMPLEMENTATION & INTERFACING
- Interfaces with all major Property Management Systems
- Supports RS-232 serial connections
- Supports next-generation IP connections, which greatly reduces the complexity of implementation and interfacing
REPORTING
- Extensive reporting capabilities makes tracking calls and costs easy
- Automatically schedule and e-mail reports for easy archiving and reduced paper use.
EASE OF USE
- Web-based interface allows staff to easily access reports and assign VIP pricing from any network connected computer with a web browser
- Front desk client software requires virtually no training
- Multiple users can access the system simultaneously
- Changing call pricing is easy and can be done from any network connected computer
ALARMS
- Built-in alarms alert personnel (either on-premises or at remote location upon PMS failure)






