InnCharge Features

IMPROVE THE GUEST EXPERIENCE

• Prevent Billing Errors
• Increase guest loyalty with 9 tiers of VIP billing

FLEXIBLE CALL PRICING GENERATES REVENUE

• Bill using the system’s V&H rate tables or create a flat rate billing structure for long distance calls
• Supports threshold type billing (e.g., Bill $1.00 for the first 20 minutes and 5 cents for every minute thereafter)
• Separate billing classes for guests and staff allows for custom billing
• Multiple taxing methodologies with full support for compound taxes
• Handles the most complex metropolitan area pricing plans
• Allows special costing to toll-free numbers, 900 and 976 type numbers

EASY IMPLEMENTATION & INTERFACING

• Interfaces with all major Property Management Systems
• Supports RS-232 serial connections
• Supports next-generation IP connections, which greatly reduces the complexity of implementation and interfacing

REPORTING

• Extensive reporting capabilities makes tracking calls and costs easy
• Automatically schedule and e-mail reports for easy archiving and reduced paper use.

EASE OF USE

• Web-based interface allows staff to easily access reports and assign VIP pricing from any network connected computer with a web browser
• Front desk client software requires virtually no training
• Multiple users can access the system simultaneously
• Changing call pricing is easy and can be done from any network connected computer

ALARMS

• Built-in alarms alert personnel (either on-premises or at remote location upon PMS failure)